The client left a request on our website via the feedback form, and our specialist contacted him to clarify the details, such as where and when the grand piano should be delivered, and what technical requirements must be met. The date was agreed and booked, and at this point the client handed over all further organizational work to us, as our workshop handles all stages of the rental process, including transportation, tuning and getting the grand piano ready for the performance. In addition to the information provided on the website and consultation with a specialist, all details regarding the rental conditions are specified in the commercial offer.
If the location is unfamiliar to us, we always first conduct the site inspection in order to plan all the transportation process in advance. If required, we can also arrange for the pianist to inspect the grand piano in our workshop prior to the event.